The Ring Alexa Skill has lost its authorization. Disable and re-enable it — most connections restore in under 5 minutes.
Ring and Amazon Alexa are both Amazon products, but they connect through the Ring Alexa Skill — a bridge that can lose its authorization after a Ring account password change, an app update, or a routine re-authentication request from Amazon. When the skill disconnects, Alexa loses the ability to see or announce Ring events.
The Ring Alexa Skill uses an OAuth token to maintain its connection to your Ring account. This token can be invalidated after a Ring account password change, a Ring or Alexa app update, or an Amazon-side re-authentication cycle. When it expires, Alexa loses all visibility into your Ring devices — live view, announcements, and voice commands all stop working.
Ring and Alexa both operate within Amazon's ecosystem, but they must be connected to the same Amazon account for the skill to function. If you have multiple Amazon accounts — or if a household member set up the Echo under a different account — the Ring skill won't be able to bridge them.
Even with the Ring Alexa Skill correctly linked, Alexa announcements require that Live View and Alexa-specific announcements are enabled within the Ring app's Control Center. If these permissions were toggled off — during a Ring app update or after a privacy settings review — Alexa won't receive Ring events.
Occasionally, a specific Echo device loses its connection to Alexa's cloud while the Alexa app on your phone still shows everything as linked. A restart of the Echo device (unplug, wait 30 seconds, plug back in) resolves this by forcing it to re-authenticate with Alexa's servers.
Open the Alexa app, tap More (bottom right) > Skills & Games. Search for 'Ring' and tap the Ring skill. If it shows as enabled, tap 'Disable Skill.' Wait 30 seconds. Then tap 'Enable to Use' and sign in with your Ring account credentials when prompted. This resets the OAuth token and restores the authorization bridge.
In the Alexa app, tap the profile icon (bottom right) and note the email address shown — this is your Amazon account. In the Ring app, tap the hamburger menu > Account and check the email address there. Both must match. If they don't, you'll need to either re-register one of the devices or use a single Amazon account for both.
After re-enabling the Ring skill, open the Alexa app and tap Devices > '+' > Add Device and let Alexa run a scan, or simply say 'Alexa, discover devices' to your Echo. This forces Alexa to query the Ring skill for all associated Ring devices and populate them in the Alexa device list.
In the Alexa app, go to Devices and scroll to find your Ring doorbell (it may be listed under 'Cameras' or 'Doorbells'). If it doesn't appear after discovery, open Ring app > Control Center > Alexa and confirm Alexa is authorized and announcements are toggled on.
On an Echo Show, Echo Spot, or Alexa-enabled Fire TV, say 'Alexa, show the [camera name from Ring app].' If this returns a 'device not found' error, the skill needs to be re-linked from Step 1. If the live feed appears, the integration is working — doorbell press announcements should also now work on all your Echo speakers.
Open the Ring app > tap the three-line menu > Control Center > Alexa. Confirm that 'Alexa Greetings' or 'Announcements' are toggled on. Also confirm the specific doorbell device has Alexa announcements enabled in its device settings. Without this, Alexa may be linked but won't announce doorbell presses.
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